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Japanese Speaking Technical Support Representative

Location: Bellevue, WA
Job # 11820190
 Job Duties/Responsibilities:
·    Answer technical support questions via phone calls, emails or in person for our services both in Japanese and English
·    Troubleshoot the issues on clients PCs or network
·    Repair computers
·    Document all requests and resolution
·    Visit customers for computer maintenance and on-site troubleshooting

Required Skills:
·    Fully able to speak read and write Japanese and communicate Japanese customers in business environment
·    Customer service skills in Japanese to communicate in a professional, polite and articulate manner, both verbally and in writing
·    Able to troubleshoot PCs
·    Able to install and troubleshoot Windows Operating System, office networks, and other applications
·    Ability to collaborate as a productive and active team member
·    Experiences with following environment:
    
 
Location: Bellevue
Duration: 4 Months (Temp to Permanent if all goes well) can be full time or part-time. 
Client has great benefits.
Pay: $17-$18 per hour
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