back Back to Jobs


Location: Seattle, wa
Job # 8609684
Position Description:
Under the general direction of the Manager, the Program Operations Specialist
will assist the staff in the management and analysis of public records and discovery requests by
facilitating the gathering, disbursement, and management of various records needed particularly in public records and discovery process. The position also will provide additional specialized support related to the legal proceedings activities and other complex processes as outlined below. This position needs to produce and provide pertinent information in a meaningful,
constructive way to avoid, reduce, and mitigate risk.
This position constantly encounters and utilizes extremely confidential
information in relation to patient events, complaints, and grievances. This
position is required to independently manage responses to public records
requests and discovery requests that may require significant analysis to
determine responsiveness. The position is required to maintain a working
knowledge of state and federal laws regarding the provision of testimony or
requests for information to be used in a legal process involving patients and
provide advice based on these guidelines. Consistent and effective research and
analysis as well as the application of strategic criteria is required for all
job functions.
• identify, gather, analyze, disburse, and manage various records responsive to
public records and/or discovery requests. This includes patient event,
complaint and grievance records and all related records, personnel/employment
files, policies and procedures, manuals, incident logs, etc. (50%)
o Public Records Act Compliance Support: Ensuring compliance with the
Public Records Act by completing responses/reports and/or ensuring
responses/reports are done.
o Issuing public records hold notices and releases, tracking records, and
gathering and disbursing records to others to support responses. Apply
redactions in a consistent and efficient manner with proper analysis and
identification of information that qualifies for various privileged information
categories. This includes information protected through the Health Insurance
Portability and Accountability Act as well as through quality improvement
o Develop, execute, and maintain efficient and consistent procedures for
responding to public records/discovery requests and related processes within
cllient Risk Management.
o Information/Data: Provide information to Director, Associate/Assistant
Directors, Manager, and others upon request related to public records/discovery
trends as they apply to client Risk Management.
• Communication Support on Legal Proceedings: Supporting the legal
proceedings section of the client Risk Management
program by communicating with staff subpoenaed to attend trials and give
depositions, pre-trial communication with key players, and key player
communication support. Requires accurate interpretation of state and federal
laws with assistance from the Attorney General’s Office in order to provide
staff with accurate advice in responding to requests for involvement in legal
proceedings. (30%)
• Other public records, discovery, and legal proceedings support and
special projects as assigned by the Director, Associate/Assistant Directors,
and Manager. (20%)
Requirements:Bachelor's degree or equivalent experience plus a minimum of four to five years of work experience including:
1. Experience working in a legal secretary/legal assistant/paralegal capacity required.
2. Excellent administrative skills with a high degree of accuracy and attention to detail.
3. Effective and professional oral and written communication skills. Must be able to communicate courteously, professionally and clearly with all levels of management and staff, vendors and Medicine customers.
4. Experience-based knowledge of customer service techniques.
5. Ability to exercise independent judgment, decision-making, and problem-solving skills.
6. Ability to multi-task, prioritize work and manage a heavy workload with frequent interruptions.
7. Thorough knowledge of and extensive experience with administrative software systems, including Microsoft Office Suite (Word, Excel, PowerPoint, Access, and Visio).
8. Strong data mining skills
9. Demonstrated analytical and problem-solving skills.
10. Proven ability to work effectively in a team environment.
  1. Ability to analyze, interpret, and apply complex rules and regulations toward effective problem solving.
Desired:1. Experience using risk management software and related reporting software.
2. Experience using RiskMaster software and SAP Business Objects software.
3. Knowledge of Medicine administrative systems.
4. Experience in a clinical quality improvement or risk management setting, preferably within a hospital or healthcare setting, or equivalent education/experience
5. Experience working for a public university or agency
Conditions of Employment:This position requires some flexibility in work schedule. Responsibilities may sometimes result in the need to work beyond a normal 40-hour week.
HIPAA Job Description Competency Statements:
Demonstrates knowledge and understanding of patient privacy rights. Maintains confidentiality of all medical, financial, or other sensitive materials and information in printed, electronic or verbal form, which may jeopardize the privacy of patients. Accesses and uses the minimum necessary patient identifiable information to perform job responsibilities and duties and only for authorized purposes.
Demonstrates knowledge and understanding of, and maintains confidentiality of employee information and medical center strategic plans and initiatives, financial information or other sensitive materials and information in printed, electronic or verbal form, which may jeopardize employee rights or organization’s operations. Accesses and uses the minimum necessary employee and organization information to perform job responsibilities and duties and only for authorized purposes
Skills Requested: Data Entry (10-key numeric)|Data Analysis|Legal Terminology|MS Access|MS Excel|MS Outlook|MS Word|Personal Computer (PC)|Proofread / Editing|Records Management|
Other Details:
Schedule- 100%. Shift 1
Monday- 8:30am-5pm | Tuesday- 8:30am-5pm | Wednesday- 8:30am-5pm | Thursday- 8:30am-5pm | Friday- 8:30am-5pm |
Location- Seattle
Estimated Duration of Assignment- 12/19/16 – 02/01/17
Rate: $26.44 per hour
this job portal is powered by CATS
Return to top ↑
 © 2004 TripleNet Technologies