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Desktop Support Engineer

Location: Everett, WA
Job # 9067141
Job Description:
Desktop Support Engineer with VERY strong technical, customer service, communication and writing skills. Must have a passion for learning a strong work ethic and desire to work very hard in a fast paced environment. Seeking someone with a desire to learn more about IT as it pertains to the transit industry. 

Extensive experience working in a Service Desk/ Help Desk environment to address and resolve end user software and hardware issues. Experience working with Windows 7, Microsoft Office 2010/2013 and Windows networking in  a complex fast-paced multi-user environment.

Extensive end-point desktop support experience, including managing and maintaining desktop standards (including imaging), troubleshooting hardware and software at all levels, managing mobile devices via MDM software, deploying and overseeing enterprise anti-virus and security patching.

Mid-tier system administration experience in a Windows environment. Administer and troubleshoot netwrok access, develop/deploy/maintain virtual based infrastructure.

Facilitate and often lead communications between internal and external customers and vendors to support and resolve issues related to transit technology systems, applications and infrastructure.

Ability to lead small projects, including all phases of planning, testing, deployment and customer follow-up.

Ability to self-direct and manage/prioritize heavy workload. 

Location: Everett
Duration:  4-5 months

Pay: $30 per hour
Hours: 7:30 a.m. to 4:30 p.m. Monday - Friday
 
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