Apply project management structure to multiple cross-functional process improvement work streams in partnership with subject matter experts.

Assist in developing and managing master project plans and individual project schedules for client project portfolio

Create business and technical requirements for client software solutions based on analysis of future state processes, feasibility studies, customer surveys, and SME input. Business requirement documentation will serve as a basis for creating and evaluating requests for proposal for new client solutions.

Create and manage interim tools and templates to improve operational efficiency using existing and available systems and technology.

Assist with implementing customer survey and analyzing results.

Strong interpersonal skills and interest in developing strong professional rapport with a diverse mix of subject matter experts and customers

4+ years of experience as a business analyst or similar role.

Working knowledge of Smarsheet, ProductPlan, and other collaboration tools.

Advanced skills in Microsoft Excel and Visio, and a working knowledge of Microsoft Office Suite.

4+ years of experience leading business processes and system implementation projects.

Strong organizational skills and ability to effectively collaborate with all levels of staff.