Seasoned Service Desk / Desktop Technician with VERY strong customer service and communication skills. Must be detail-oriented and willing/able to follow established processes and procedures. This position will be involved in the following activities:
1. Desktop / service-side support needs as they arise.
2. Desktop imaging and deployment: end to end, including working directly with end-users to migrate settings, install custom applications and ensure laptop is fully functional.
3. Assistance with various projects including replacement of company cell phones and migration to a newer mobile device management system.
As we consider candidates for this position, we take the following individual attributes into account:
Customer ServiceWork ethic/work attitude
Ability and willingness to learn
Communication and teamwork