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Technical Support

Bellevue, WA
Job Duties:
  •  Take phone calls and respond email to provide solutions
  • Visit customers to resolve issue with server, workstation, printer/scanner and router/firewall onsite
    Trouble shoot client email connectivity issues
  • Perform computer/network analysis onsite
  • Take ownership of in-depth issues and troubleshoot as needed
  • Repair Windows-based computers - under certain policy
  • Effectively document all requests and resolutions
  • Must have the basic knowledge of networking solutions for small/home offices.
  • Site visits to client sites

Required Skills:
  • 1 to 2 + year Technical support experience
  • 1 to 2 + year experience of configuration/managing with following server environment
-Windows server
  • Active Directory and Group policy
  • Must have the basic knowledge of networking solutions for small/home offices. 
  • Customer service experience with excellent communication skill
  • Ability to explain clients what problem is and its solutions in their language
  • Knowledge of networking/internet protocols
* Firewall/VPN experience/ CCNA cert is a plus.
  • A+ certification equivalent experience
  • Technical aptitude and ability to quickly learn new technology
  • Ability to collaborate as a productive and active team member
  • Ability to work independently with little direct supervision
  • Must have proven ability to work within a fast-paced, high-change environment
  • Must have the ability to express thoughts to others and exchange information. 

Basic Knowledge about website such as html, php and asp
Location: Bellevue
Duration: 4 Months (Temp to Permanent) Client has Great Benefits!
Rate: $19 per hour

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